Fresh Strategy. Familiar Faces.
Marketing that feels in-house.
Juniper becomes part of your team, not just your supplier.
“This is how social media should be done” - Retail Industry Awards
“This is how social media should be done” - Retail Industry Awards
An award-winning marketing and communications agency specialising in retail and hospitality
At Juniper, we partner with brands to boost visibility, drive engagement, and deliver results that last. Acting as an extension of your team, we create smart, impactful campaigns that grow your brand.
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Social Media
Managing social media pages involves far more than just posting content. Juniper provides a comprehensive service that includes content creation, copywriting, scheduling, advertising, and online reputation management. We monitor brand mentions, collaborate with influencers, engage with customers, and deliver detailed performance reports to ensure continuous growth and improvement.
Case Study +
Brief:
Juniper was tasked with using social media to launch and relaunch a series of new and existing symbol-group stores. We utilised organic and paid social media, and coordinated with suppliers, press, local businesses, and the wider community to maximise impact.
Result:
The results spoke for themselves, with a 20% increase in SKU-level sales and a 5% rise in footfall compared to previous store openings.
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Strategy
Every project begins with research, allowing us to create an in-depth audit of your current performance. By understanding where your business stands and how it has reached this point, we develop a strategic plan with clear actions and defined objectives. Realistic timelines and budgets are set, ensuring that every step is immediately actionable. With measurable KPIs in place, businesses can track their success at every stage of the strategy.
Case Study +
Brief:
One of Juniper’s most successful projects involved implementing a structured social media strategy to align a retail client’s online presence with its competitors.
Result:
Over five months, and within a limited budget, Juniper achieved remarkable results. Facebook followers increased from 4,000 to 30,000, Instagram grew from 0 to 5,000, and Twitter saw steady growth from 7,000 to 8,000. Engagement metrics skyrocketed, with first-month interactions jumping from 815 to 4,726 on Facebook, from 29 to 920 on Twitter, and from 117 to 3,095 on Instagram.
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Content Creation
Content is at the heart of any successful social media strategy. Juniper creates and shares high-quality, engaging content that is relevant and valuable to your target audience. Through expertly crafted copy, striking graphic design, or curated photography, our team ensures that every piece of content aligns with your brand identity and objectives. Consistency, creativity, and precision are key to making an impact in the digital space.
Case Study +
Brief:
Juniper was approached by a client to create a series of images that would effectively tell their brand story on social media.
Result:
The client was thrilled with the engaging and high-quality content, which successfully enhanced the brand’s online presence, leading to greater recognition and customer engagement.
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Digital
Digital marketing is a powerful tool for driving engagement and conversions. At Juniper, we craft targeted campaigns that combine compelling content, eye-catching design, and smart automation across channels. From email to paid ads to website enhancement, we tailor strategies to each audience segment, optimising performance through A/B testing, analytics, and continuous refinement. Whether you're launching a product or re-engaging customers, our digital marketing solutions deliver measurable results.
Case Study +
Brief:
An industry publication aimed to monetise its newsletter by selling ad placements while focusing on expanding its subscriber base. Juniper’s strategy focused on targeted campaigns to grow the database, alongside creating high-quality, engaging email campaigns to maintain strong engagement and low unsubscribe rates.
Result:
Juniper grew the database from 10K to 200K, maintained high engagement, and kept unsubscribe rates low, turning the newsletter into a valuable revenue stream.
Client Success Stories
We take pride in the long-standing partnerships we've built with clients across the retail and hospitality sectors. Our tailored marketing solutions have supported the growth and visibility of leading businesses including Londis, The Quilon, and SPAR. From driving footfall to boosting brand engagement and launching new campaigns, we work closely with each client to deliver measurable results that make a real impact.
Our Story, Unveiled
Powered by people, defined by performance.
Founded by experienced marketer Olivia Piepe-Wright, Juniper is an award-winning agency with over 15 years of marketing excellence behind it. With deep expertise across social media, digital campaigns, creative content, and analytics, Olivia leads a passionate team committed to delivering tailored, high-performing marketing solutions.
We work closely with our clients - from fast-paced start-ups to established brands - to truly understand their goals. The result? Smart strategies that not only raise awareness but deliver a real return on investment. Our clients see us as an extension of their in-house team: responsive, insightful, and invested in their success.
Would you like to join our team?
We’re always looking out for talented, friendly faces to join our team.
Get in touch if you’d like to be considered.